Refund policy

At Vivid Bakkes, we pride ourselves on delivering freshly baked cookies and brownies, triple chocolate cookies, nutella cookies, ragi walnut, namkeen, premium cookies made just for you. Due to the nature of our products, we do not offer refunds, returns, or exchanges once an order has been placed. Every order is baked fresh, tailored to your request, and delivered with care.

No Cancellations
Once an order is placed, it is immediately processed, and therefore, cancellations are not permitted. We kindly ask our customers to double-check their orders before completing their purchase.

Quality Assurance
We are dedicated to ensuring that you receive the best quality baked goods. In the unlikely event that you experience an issue with your order, such as damaged or incorrect items, please contact us within 24 hours of receiving your order at vividbakkes@gmail.com , and we will work to make it right.